The Client 

National, multi disciplined services group with nearly 40 years in the Australian market. Ambitious growth plans and new contracts mean they're looking for a new Service Coordinator to join the HVAC team.

The role will be based full time in their Western Sydney office.  

The Role

As Service Coordinator, you will be a vital link between Customers, the Service Manager and the Service Technicians. This is a fast-paced and multi-faceted role. You'll be fielding calls from customers, phoning suppliers, planning and scheduling the service teams and much more, every day. 

Key Responsibilities 

• Field incoming calls from Customers
• Contact suppliers to purchase parts and equipment
• Coordinate service technicians; plan their weekly schedules etc.
• Admin tasks; timesheets, reports etc. 
• Liaise regularly with Service Manager

Requirements 

• Minimum 2 years' experience in a similar role
• Excellent communication & customer service skills
• Must be very well organised
• Great attention to detail
• Ability to build strong relationships with customers, colleagues and suppliers
• Proactive approach to work 
• Experience with Uptick is a bonus

On offer is a very competitive package, a fantastic team to work with, and clear progression. 

If you'd like to apply for this role, please contact Patrick at CGC on 0401926780 or email [email protected]

Alternatively, you can apply directly to this advert with your resume.