Service Coordinator (Automotive)

Posted 30 June 2025
LocationPerth
Job type Permanent
Sectors CGC CoverManufacturing, Supply Chain & Logistics
Reference3914011

Job description

Are you passionate about delivering exceptional customer service and keeping operations running smoothly? Do you thrive in a fast-paced automotive environment where communication and coordination are key? If so, we want you on our team!
 
About the Role:
As our Service Coordinator, you'll be the vital link between our customers, technicians, and service advisors—ensuring that all service appointments, parts orders, and repair schedules run like a well-oiled machine. You’ll play a key role in maintaining customer satisfaction and workshop efficiency.
 
Key Responsibilities:
 
Schedule and coordinate service appointments and repairs
 
Communicate clearly with customers regarding service timelines and updates
 
Liaise between technicians, parts department, and service advisors
 
Maintain accurate service records and documentation
 
Help manage workflow in the workshop to maximize efficiency
 
Provide excellent customer support both in-person and over the phone
 
What We’re Looking For:
 
Experience in the automotive or service industry (preferred)
 
Strong organizational and multitasking skills
 
Excellent communication and customer service abilities
 
Proficiency in service software
 
A team player with a proactive attitude
 
Why Join Us?
 
Be part of a reputable and growing automotive business
 
Supportive team culture and professional development opportunities
 
Competitive pay and employee benefits