Service Coordinator
- Posted 24 July 2025
- SalaryUp to $100k + Super
- LocationSydney
- Job type Permanent
- Sectors CGC CoverConstruction
- Reference3947380
Job description
Join a prominent, Australian-owned fire protection contractor with a strong reputation across Sydney’s commercial and industrial sectors.
Due to continued growth, they’re looking for an experienced Service Coordinator to join the team and take ownership of a key coordination role supporting both field technicians and clients.
About the Role
This is a hands-on, multi-faceted position that blends scheduling, coordination, and estimating responsibilities. The ideal candidate will come from within the fire protection industry and thrive in a fast-paced, service-driven environment.
Key Responsibilities
Due to continued growth, they’re looking for an experienced Service Coordinator to join the team and take ownership of a key coordination role supporting both field technicians and clients.
About the Role
This is a hands-on, multi-faceted position that blends scheduling, coordination, and estimating responsibilities. The ideal candidate will come from within the fire protection industry and thrive in a fast-paced, service-driven environment.
Key Responsibilities
- Scheduling and coordinating field technicians for routine maintenance and reactive service jobs
- Preparing and submitting quotes for repairs and small works
- Assisting with estimates and take-offs for service contracts
- Handling customer communication and job follow-ups
- Supporting the service team with general administration
- Using Uptick or similar job management software to ensure smooth workflows
- Fire industry experience is essential – you must understand fire systems and service workflows
- Strong quoting and estimating skills
- Excellent organisational and communication skills
- Experience using Uptick highly desirable
- A proactive, solutions-focused attitude
- Salary up to $100K + Super, depending on experience
- A stable, long-term opportunity with a respected and growing contractor
- A supportive and collaborative team culture
- Opportunity to grow your skills and career within the fire industry