Administration Assistant & Client Care Coordinator

Posted 12 September 2022
Job type Permanent
Sectors CGC CoverEngineering and Architecture

Job description

CGC Recruitment is a specialist recruiter in the construction, engineering, property and design space. 

About the Business
This business is one of Australia’s leading supplier of architectural acoustic products. They are a family run business who have been operating for 50 years and succeeding in all areas of projects, culture and employee satisfaction. 
Due to growth, the business is now seeking an all rounder administration assistant to specialise in customer care and to sit on the front reception desk. 

The role will be broken into these areas:

Admin / Reception
  • Meet and greet Customers and Couriers at front desk
  • Answering and directing phone calls
  • General housekeeping and upkeep of office supplies
  • Catering
  • Ordering Samples of products
  • Travel and car hire management 
Client Care
  • Main point of client contact for all Sales Projects – phone and email
  • Main point of contact for all internal communication for Sales Projects i.e. Accounts, Commercial, Cad Drawing, Procurement and Production
  • Contact customers for all deposits, progress payments, and final payments for all projects
  • Process Credit Application forms for customers requesting credit limits
  • Work with Logistics to book local, intrastate and interstate transport companies
  • Issue project certificate documentation to customers at conclusion of projects
  • Work with Financial Controller to collect outstanding debtors money from clients
  • Enter supplier invoices in MYOB, matching with Purchase Orders where appropriate
  • Taking CC payments
  • Applying CC payment in MYOB
  • Create new supplier cards in MYOB
  • Collating supplier invoices for EOM payment by Financial Controller
  • Work with Financial Controller on other sales and/or production tasks as required
  • Assisting with customer sample process
  • Directing sales enquiries via phone of email to appropriate sales consultant
Skills & Experience
  • Degree qualification in accounts and/or business admin
  • A minimum of 2 years experience in similar role
  • Basic accounts experience 
  • Extremely organised with excellent attention to detail.
  • Excellent communication and customer service skills.
  • Ability to collaborate across departments, particularly with the national sales team.
  • MYOB experience beneficial 
What's in it for you
  • Supportive and celebratory culture 
  • Competitive salary
  • Work with NSW’s most reputable builders, architects and clients
  • Focus on high-quality projects, suppliers, materials and techniques
  • Flexibility 
  • Silverwater Currently, moving to Seven Hills, parking onsite 
How to Apply
Please only apply if you are an Australian permanent resident.
Apply below or for more information, contact Mikaila,

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