Customer Service & Warehouse / Admin Support
Flexible Hours | Supportive Work Environment | Great Career Opportunity

We are seeking a reliable and organised Customer Service / Warehouse Admin team member to join our busy operations team. This role is a fantastic opportunity for someone who enjoys variety, combining front-of-house customer interactions with hands-on warehouse support and administrative tasks.

Key Responsibilities

• Communication Management: Answer phones, greet visitors professionally, and manage incoming/outgoing email and mail.
• Processing Transactions: Handle quotes, purchase orders, payments, cancellations, returns, and refunds efficiently.
• Supporting Sales: Assist in identifying opportunities to upsell or cross-sell products and services to meet customer needs.
• Qualified Leads: Work alongside our business development team to qualify customer calls via phone and email.
• Accounts Receivable: Review outstanding invoices, verify payments, and follow up on overdue accounts in a professional manner.
• Packing and Labelling: Assist the warehouse team in preparing items for transport, including packing, palletising, and applying accurate shipping labels.

What We Offer

• Flexible hours to suit school commitments or family life.
• Supportive and friendly team environment.
• An opportunity to develop skills across customer service, administration, and warehouse operations.

What We’re Looking For

• Excellent work ethic and reliability.
• Strong communication and organisational skills.
• A positive, can-do attitude and willingness to learn.
• Previous experience in customer service, admin, or warehouse roles is desirable but not essential.

We welcome applications from all suitable candidates and are happy to adjust hours to support those with family commitments. This is a great opportunity to grow your career in a dynamic, multi-functional role.

#SCR-liam-flynn