Child Wellbeing Support Officer

Posted 20 September 2022
Salary$40 - $45 hour plus super
Job type Contract
Sectors CGC CoverGovernment

Job description

We are looking for an experienced Child Wellbeing Support Officer to join our client, a NSW State government agency, on a contractual basis.
  • 3 month contract opportunity
  • 35 - 40 Hour working week
  • Hourly Rate $40 - $45 per hour + super
  • Offices are based in Parramatta and WFH - hybrid role
  • Respond to Departmental enquiries to the Child Wellbeing Unit in regards to child protection related matters.
  •  Record information accurately and in a timely manner and escalate or redirect issues as required to ensure the provision of accurate information and timely response.
  • Provide a range of administrative and support services, including records management, routine correspondence, meeting and event coordination, to support the effective operation of the Child Wellbeing Unit.
  • Collect and compile information for, and prepare documentation and correspondence in line with quality and organisational requirements, to support information flow and inform decision making.
  • Update and maintain records and databases, complying with administrative systems and processes, to ensure that all information is accurate, stored correctly and accessible.
  • Essentials:
    • Previous experience working within a call centre environment
    • Compassionate, empathetic and an understanding nature
    • Intermediate computer skills
    • Excellent communication and interpersonal skills
    • Ability to work within a team and adapt quickly to a changing environment
    • Understand the importance of managing confidential and sensitive information
    • Strong customer service skills
    • Ability to multi task and prioritise
    • Must be open to receiving getting a WWCC and police check 

Apply below or for more information, contact Jazeema Kuthubdeen on 028 252 4011/