Operations Support Officer
- Posted 09 July 2021
- Salary$30.75 per hour + super
- Job type Contract
- Sectors CGC CoverGovernment
- Reference3296554
Job description
We are looking for an Operation Support Assistant who has an extensive background in customer service and Administration Support, preferably within a government environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply.
MUST HAVES:
Apply below or for more information, contact Jazeema Kuthubdeen on 02 8252 4011 jazeema.kuthubdeen@cgcrecruitment.com
- 4-month contract opportunity with the NSW State Government
- WORK FROM HOME
- $30.75 per hour + Super
- Award-winning training
- Provide front-line customer support to members of the public!
- 35 hours per week, 7am-7pm Monday to Friday
- Review and investigate customer applications
- contact and have detailed discussions with customers
- Email correspondence with customers
- Reviewing and addressing customer complaints
- Using policies and procedures to determine outcomes of customer queries
- Maintain a high level of service
- Data entry
- Outbound customer service
- Assess of applications in line with quality framework
MUST HAVES:
- Looking for people with excellent written and verbal communication skills
- Good computer skills - knowledge in Microsoft Office Suite - Salesforce Lightening experience would be beneficial but not required
- Previous Gov Experience is preferred but not required
- Eligibility to work full-time in Australia (35hours a week)
Apply below or for more information, contact Jazeema Kuthubdeen on 02 8252 4011 jazeema.kuthubdeen@cgcrecruitment.com