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Contact Center Staff.

Contact Center Staff

Job Title: Contact Center Staff
Contract Type: Contract
Location: Brisbane
Industry:
Salary: $30 per + super
Start Date: ASAP
Reference: 3264865
Contact Name: Jazeema Kuthubdeen
Contact Email: jazeema.kuthubdeen@cgcrecruitment.com
Job Published: May 08, 2021 18:15

Job Description

We are looking for an experienced call centre operator who has an extensive background in customer service, preferably within a call centre environment. If you are an enthusiastic and passionate customer service officer and you enjoy interacting with customers over the phone to provide the best possible customer experience, please apply. 
  • Contract opportunity with one of Australia's leading healthcare companies
  • Beautiful Offices based in Oxley, with parking available 
  • 4 week rolling contract 
  • $30per hour + Super 
  • Provide front-line customer support to members of the public!
  • 35 hours per week, 8:30am - 5pm  Monday to Friday 
Responsibilities:
  • Respond to enquiries from customers on a wide range of matters and provide timely, accurate, and consistent advice and information on services via telephone, face to face or in writing as per organisational processes and standards
  • Update and maintain records and databases, complying with service delivery systems and processes, to ensure that all information is accurate, stored correctly and accessible
  • Collect and compile information for, and prepare documentation and correspondence in line with quality and organisational requirements
  • Provide a range of administrative and support services
MUST HAVE:
  • Eligibility to work full-time in Australia 
  • Previous experience in customer service is ESSENTIAL.
  • Excellent customer service and communication skills
  • Must be confident working in a high volume call centre environment
  • Previous sales experience preferred but not essential
  • Must be able to start ASAP